Refund Policy
Thank you for shopping at LOAC!
All Sales Are Final
We want to ensure your complete satisfaction with your purchase. Due to the nature of our business, all sales are final. We do not offer refunds, returns, or exchanges unless the item you received is defective or damaged.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately at contact email: loacshop@gmail.com with details of the product and the defect. We will promptly review your request and provide instructions for returning the item. Please note that we may require photographic evidence of the defect or damage before authorizing a return.
Exceptions
In rare cases, we may make exceptions to our no-refund policy at our sole discretion. Any exceptions granted will be subject to a restocking fee and must meet specific criteria outlined by our customer service team.
Contact Us
If you have any questions about our refund policy, please contact us at contact email: loacshop@gmail.com. Our customer service team is here to assist you and ensure you have a positive shopping experience with LOAC.